Service quality attributes determine improvement priority
نویسندگان
چکیده
منابع مشابه
Quality of Service Attributes for Software as a Service
Software as a Service (SaaS) has been developing for over ten years and, is reaching a mature level, where quality and its monitoring and management become significant. Although, SaaS is derived from the ASP model, SaaS background and architecture is different and therefore also SaaS quality management is based on different concepts. This paper is focused on the difference between traditional I...
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There are many approaches to increase web service based machine translation result. However, perfect result alone does not guarantee the quality of translation service or user satisfaction. This paper proposes framework to improve translation service by using non functional attributes information. In this paper, we present methodology to measure quality of composite translation service using ex...
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ژورنال
عنوان ژورنال: The TQM Magazine
سال: 2007
ISSN: 0954-478X
DOI: 10.1108/09544780710730005